1. Terms of website use
  2. Information about us
  3. Accessing our Site
  4. Restrictions on Use
  5. Intellectual Property Rights
  6. Reliance on Information Posted
  7. Our liability
  8. Information about you and your visits to our Site
  9. Viruses, Hacking and other Offences
  10. Linking to our Site
  11. Links from our Site
  12. Trade marks
  13. Variation of Terms
  14. Severance
  15. Jurisdiction and applicable law
  16. Contact Us


This page (together with the documents referred to herein) sets out the terms and conditions that govern your use of our website (www.liciences.ie) (the “Terms” and the “Site”). Please read these Terms carefully before you start to use the Site. Access to and use of the Site is subject to these Terms and all applicable law. By using the Site, you indicate that you accept these Terms and that you agree to abide by them. If you do not agree to these Terms, please cease using and leave the Site immediately and refrain from further access and use of it.

If you register as a User on the User engagement platform available on the Site (the “System”) your use of the System will be subject to the User Terms and Conditions which will apply in addition to these Website Terms of Use.

The Site is operated by  An Post (“An Post” or “we” or “our” or “us”).  We are a limited company registered in Dublin, Ireland under company number 98788.  Our registered office is General Post Office, O’Connell Street Lower, Dublin 1, D01 F5P2.

Your access to and use of the Site is permitted only on a temporary basis and in accordance with these Terms. We will not be liable if for any reason the Site is unavailable at any time or for any period.  You are responsible for making all arrangements necessary for you to have access to our Site. 

4.1 Your use of the Site is conditional on your compliance with the provisions set out in these Terms and in particular, you agree that you will not:

4.1.1 use the Site for any fraudulent or unlawful purpose;

4.1.2 use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity;

4.1.3 use the Site in such a way that you improperly restrict, inhibit, or degrade any other person’s use or enjoyment of the Site;

4.1.4 use the Site in such a way that you cause an unusually great or excessive burden on the Site;

4.1.5 use the Site to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);

4.1.6 use the Site to access, store, distribute or transmit any material which: (i) is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive; (ii) facilitates illegal activity; (iii) depicts sexually explicit images; (iv) promotes violence; (v) is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability; or (vi) is otherwise illegal or causes damage or injury to any person or property;

4.1.7 impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site, or express or imply that we endorse any statement you make;

4.1.8 interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available, or violate any requirements, procedures, policies or regulations of such networks;

4.1.9 transmit or otherwise make available in connection with the Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;

4.1.10 reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site without our express consent;

4.1.11 modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site;

4.1.12 remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site;

4.1.13 frame or mirror any part of the Site without our express prior written consent;

4.1.14 create a database by systematically downloading and storing Site content without our prior written consent; and/or

4.1.15 use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without our express prior written consent. Notwithstanding the foregoing, we grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service.

4.2 We reserve the right to investigate complaints or reported violations of our Terms and to take any action we deem appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information.

5.1 We are the owner or the licensee of all copyright and other intellectual property rights in the Site, and in the material (which includes all content) published on it.  The Site and those materials are protected by copyright and related rights by laws and treaties around the world.  All such rights are reserved.

5.2 Except as expressly provided in these Terms, nothing contained herein shall be construed as conferring on you or any third party any license or right, to intellectual property rights in the Site or any of the content found on the Site.

5.3 You are permitted to view the Site on a computer screen for your personal use.  You may draw the attention of others within your organisation to material published on the Site. Save as stated in this clause or as permitted by law, you are not permitted to distribute, modify, transmit, reuse, re-post or use material on the Site (whether for public or commercial purposes or otherwise) without a licence from us or our licensors (as applicable).

5.4 You must not modify the paper or digital copies of any material you print or download and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

5.5 Our status (and that of any identified contributors and our licensors) as the authors of material on our Site must always be acknowledged.

5.6 If you print off, copy, download or use any material in breach of these Terms, your permission to use the Site will cease automatically and immediately and you must, at our option, return or destroy any copies of the material you have made.

6.1 Information and other material published on the Site do not (and are not intended to) amount to advice on which reliance should be placed.

6.2 We aim to update the Site regularly, and may change the content at any time. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material or to keep it current.

7.1 If you are a registered User of the System then the liability provisions at clause 11 in the User Terms and Conditions shall apply to you in relation to your use of the System to the exclusion of this clause 7.

7.2 The website and material / content displayed on our Site is provided without any guarantees, representations, conditions, warranties or commitments as to its accuracy. To the extent permitted by applicable law and subject to clause 7.6, we hereby exclude all implied warranties, representations, conditions and other terms, whether implied by statute, common law, the law of equity, course of dealing, trade use or otherwise.

7.3 applicable law and subject to clause 7.5 we hereby exclude liability for loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with (i) use of, or inability to use, the Site, (ii) use of or reliance (by a visitor to the Site or any other person) on any material published on the Site, or (iii) loss or damage otherwise arising under these Terms, including for each case:

  • any indirect or consequential loss or damage;
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss or corruption of data; or
  • loss of goodwill,

7.4 Subject to clauses 7.3  and 7.5 our total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise in connection with these Terms shall not exceed the value of the transaction in respect of which the liability arose.

7.5 and/or (iv) liability which cannot by applicable law be excluded or limited.

8.1 With regard to each of your visits to our Site we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time), products and / or services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number; and
  • information to determine your location as some of our location-enabled features require your personal data for the feature to work.

8.2 We will use this information about you:

  • to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our Site to ensure that content is presented in the most effective manner for you and for your device;
  • as part of our efforts to keep our Site safe and secure;

9.1 You must not misuse the Site by knowingly or negligently introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is hosted or any server, computer or similar device or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack.  If you breach this clause, all rights granted to you to use the Site will immediately revoke and cease.

9.2 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer or similar device, technology equipment, programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it.

10.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

10.2 You must not establish a link to the Site from any website that is not owned by you.

10.3 Our Site must not be framed on any other website, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission without notice.

10.4 If you wish to make any use of material on our Site other than that set out above, please submit your request to support@licences.ie

Where the Site contains links to other websites and resources provided by third parties, those links are provided for your information only. If you use such links, you leave this Site. We have no control over the contents of those websites or resources, and accept no responsibility for them or for any liability, loss or damage that may arise from your use of them.

The trademarks, logos and service marks (together the “Marks”) displayed on the Site are registered or unregistered marks of An Post or its licensors.  All rights in the Marks are reserved.  These Terms do not grant, and nothing in these Terms should be construed as granting, any licence or right to use any of the Marks without our prior written consent.

We may from time to time revise these Terms by amending this page. You will be bound by such revised terms and conditions when you use the Site and you should therefore periodically check this page for any amendments we make.

If any provision or covenant or obligation contained in these Terms is void, voidable, illegal or otherwise unenforceable, such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms had the invalid provision eliminated.

15.1 The Irish courts will have exclusive jurisdiction over any claim, dispute or difference between you and us (including non-contractual disputes or claims) arising from, or related to, a visit to and use of the Site, any material published or uploaded to the Site, or otherwise arising from or relating to the Site or these Terms.

15.2 These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Ireland.

If you have any concerns about the Site, or in the unlikely event that you wish to submit a complaint to us about the Site, its content or a service provided by us through the Site, please contact  Licences.ie, An Post General Post Office, O’Connell Street Lower, Dublin 1, D01 F5P2 or contact us by email at support@licences.ie .